Making hospitality smart

HandHeld Hospitality, LLC is a hospitality technology company leading the way with new, affordable, and easy to use mobile apps. Our products increase facility usage and engage guests for hotels, clubs, tourism destinations, and residential communities.

HandHeld Hospitality was founded by CEO Elmer Coppoolse, former SynXis development partner and COO, as well as an international hotelier with 35 years of experience. Its partner and investor is Bob McCarthy, recently retired COO of Marriott International. Our company has developed a new system that will delight guests and hotel management alike: "SmartGuest" not only increases revenue per guest stay, but also ensures guests have up-to-date information on hotel services and activities. Guests who download the app can receive special offers and notifications of any kind in real time, engaging them throughout their stay, all at the control of hotel management. The app includes daily welcome letters from management, an A-Z directory, as well as a room service and restaurant menu selection. Guests can share any information on social media, call a location, book a reservation, or navigate directly to activities with the touch of a finger.

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