HandHeld Hospitality™, LLC, a leader in mobile hospitality technology, announced today that it will showcase its SmartGuest™ app at HITEC 2014, the world's largest hospitality technology show. SmartGuest is a customizable application that enables hotels to communicate directly with guests and increase revenue. Visitors are encouraged to stop by booth #225 at the Los Angeles Convention Center from Monday, June 23 to Thursday, June 26 to receive a demonstration. HandHeld Hospitality will also present a TechTalk session on Tuesday, June 24 from 2:00 p.m. to 2:15 p.m.
With SmartGuest, hotels can provide their guests with up-to-date information on hotel services and activities, including special offers, room service, and restaurant menu selections. Management can also send notifications of any kind in real time. Additionally, the app features an A-Z directory and a limitless activity planner. SmartGuest can be easily installed on a hotel network or hosted in the cloud, and features an easy-to-use Content Management System.
Hotel guests who download the SmartGuest app are able to receive targeted promotions and offers from the hotel and its local partners, to make their stay more enjoyable. A key feature of SmartGuest is the functionality for hotel guests to make specific requests for preferences during their stay, allowing them to receive faster, customized service. SmartGuest also offers the options of sharing information on social media, or one-click-dialing or emailing for reservations. In addition, quick search and GPS mapping allow guests to find their way in and around the hotel properties with the touch of a finger.
During a TechTalk session, Joshua Baker, Director of Product Development for HandHeld Hospitality, will discuss how SmartGuest is a critical component of customer relations management (CRM) strategy, which includes location information and big data. TechTalk is a series of 15-minute, free-flowing conversations about the most innovative ideas happening in the industry.
"We look forward to showcasing our SmartGuest app at HITEC, which has hosted the hottest hospitality technologies for the last 40 years," said Elmer Coppoolse, CEO of HandHeld Hospitality. "The timing is especially right for SmartGuest as mobile technology is the preferred platform for travelers, which makes SmartGuest a perfect way to reach out to hotel guests during their stay."
Sponsored by the Hospitality Financial & Technology Professionals (HFTP), HITEC offers a unique combination of top-notch education and the world's largest hospitality technology exposition. Sessions are led by industry peers and experts, and the unparalleled expo showcases the latest industry products and services from over 300 companies. For more information about HITEC, please visit http://www.hftp.org/HITEC.